Privacy Policy for DynoDine

Effective Date: May 4, 2025

This Privacy Policy applies to the DynoDine mobile application and website (https://dynodine.com), which is operated by Dynotechventures Inc. ("we", "our", or "us"). We are committed to protecting the privacy of our users. This policy outlines how we collect, use, and safeguard your personal information.

1. Information We Collect

For Mobile App Users

You can browse and view the app content without logging in or providing any personal information. However, if you choose to make a booking, you will be required to register and log in.

During registration, we collect only your name and email address. Your phone number is collected only if you proceed with a booking.

  • Your name (during registration)
  • Email address (during registration)
  • Phone number (only when making a booking)

Additionally, we may request permission to access your photo gallery if you choose to upload an image while creating an event through "my events" in the app. This permission is optional and only used when you take that specific action.

For Website Users

We collect personal information only when you choose to contact us through our website. This may include:

  • Your name
  • Email address
  • Phone number
  • Additional information you provide voluntarily (e.g., comments or questions)

Third-Party Login Services

You can browse and view all content in the DynoDine app without logging in. However, if you wish to make a booking, you will need to log in to proceed.

To log in and make a booking, you have three options:

  • Register directly with your name, email, and password
  • Sign in with Apple (iOS Users): We receive your Apple-generated unique user ID, and the name and email address you permit to share. This is used only for authentication and account management. Apple does not track your activity within our app.
  • Sign in with Google (Android & Web Users): We collect your Google-provided name, email address, and profile picture (if available) to authenticate your account and personalize your app experience.

We do not sell, rent, or share this login data with third parties for marketing purposes. All collected login data is stored securely and used only for user account management, authentication, and providing a smooth booking experience.

2. How We Use Your Information

For Mobile App Users

We use the information you provide or generate in the app to:

  • Process your bookings and send confirmations
  • Provide customer support
  • Improve the app and personalize your experience
  • Analyze user activity, such as the number of visits to event pages, to understand popularity and improve listings for both users and restaurants
  • Capture your device's timezone to accurately record booking times

For Website Users

We use the information you provide through our website to:

  • Respond to your inquiries or requests
  • Communicate about your interest in using or partnering with DynoDine
  • Improve our services and website experience

3. Data Sharing

We do not sell, rent, or share your personal information with third parties unless required by law.

4. Payment Information

When you make a payment through our mobile app, your payment details (such as credit or debit card information) are securely collected and processed by our third-party payment provider, Stripe. We do not store or have access to your full payment card details. All transactions are handled in compliance with Stripe's Privacy Policy.

5. Data Security

We take reasonable precautions to protect your information from unauthorized access, use, or disclosure.

6. Analytics & Cookies

We may use third-party tools like Google Analytics to help understand how users interact with our website or app. These tools may use cookies to collect non-personal information such as browser type, IP address, and pages visited.

7. Your Rights

You can contact us at any time to:

  • Request access to your personal information
  • Request that we update or delete your information

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.

9. Account Deletion for DynoDine

If you wish to delete your DynoDine account and all associated personal data, you can do so directly within the app.

To delete your account:

  1. Open the DynoDine app on your mobile device
  2. Tap the menu icon (☰) in the top-right corner
  3. Select "Delete Account" from the menu options
  4. Follow the on-screen instructions to confirm deletion

Once confirmed, your data will be permanently deleted and cannot be recovered.

Alternatively, you may also visit our dedicated deletion page here: Delete Account

If you experience any issues, contact us at: dynodine-support@dynodine.com

10. Contact Us

If you have questions or concerns about this policy, please contact us at:

Email: dynodine-support@dynodine.com

Developer: Dynotechventures Inc.